AnaGolDoctorsOrganicsbd.com website is a copyrighted property belonging to AnaGol Doctors Organics. You must not violate the copyright law referred to our Copyright section. The terms “We”, “Us” and “Our” are used to refer to only anagoldoctorsorganicsbd.com or AnaGol Doctors Organics. Anagoldoctorsorganicsbd.com is carrying out an online shopping business in Bangladesh. All information, tools and services relating to business of AnaGol Doctors Organics are publicly available at the website. The customers, users and visitors must accept all the terms, conditions, policies and notices officially stated as long as they use the website and its services.
Please read this Terms and Conditions carefully before accessing or using our website or our services or ordering any products. By accessing or using any part of the website, you accept and agree to be legally bound by these Terms and Conditions and Privacy Policies. If you do not agree to all the Terms and Conditions and Privacy Policies, please do not access the website, or use any of the services or order any product. We reserve the right to refuse service to anyone for any reason or lawful reason at any time.
We have the right to update, change or replace any part of these Terms & Conditions. We will keep any updates and/or changes posted in our website. You must check this page periodically so that you are aware of the updated Terms and Conditions. If you use this website after we posted the updated Terms of use, you automatically agree and accept these changes.
(1) Contractual Agreement Between You and Us
(a) By visiting our website and/or buying any product from our site, you become a user of the website and engage in our “Services”. Such engagement will consecutively mean the user agreeing to be bound by the following terms and conditions (also referred to as “Terms of Service”, “Terms of use” or “Terms”), including those additional terms & conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website including, but not limited to, users who are browsers, vendors, customers, merchants, affiliations and/ or contributors of content.
(b) We will send you an e-mail or call you and confirm you that you have placed an order. Please contact us if you do not receive the e-mail or call.
(c) We will process your order and your product will be dispatched once we have received your full payment. We will send you second email/call to confirm that we have received your payment and the product is ready for dispatch. Thus, a contractual agreement between you and us will be formed. These Terms & Conditions, your order and the Dispatch Confirmation constitute integral and essential parts of the Contract.
(d) You have the right to cancel your order at any time prior to the delivery subject to some terms and conditions. Please refer to return and refund policy for full details.
(e) However, you can purchase a product from our website at any time.
(f) We may do some minor changes to a product already posted in our website depending on the availability, better product quality and price variation. If it happens to an ordered product, we will let you know before we dispatch the product to you. You will have the right to cancel the order and receive the refund without any deductions.
(g) The Dispatch Confirmation is a confidential document. You must not disclose it to anyone without a valid reason. If you do it, you will be solely responsible for any possible fraudulent or hacking actions committed with the Dispatch Confirmation.
(2) General Conditions
The customers should be 18 or 18+ years old, or that you have given us your consent to allow any of your minor dependents to use this website under your supervision.
(3) Availability of Products, Pricing and Payments
Availability of all items displayed on this website depends on stock availability. AnaGol Doctors Organics will let you know as soon as possible if the products are not available. Then you can purchase alternative item. We can change the product information, prices, and availability of products without notification.
If any pricing error or confusion occurs, we will confirm you before dispatching the order. We may cancel the order and refund your money, and you must return the products if already delivered to you. We reserve the right to modify or discontinue any website features, product, service, or any part without notice at any time. We will not be liable to any customer or to any third-party for any modification, price change, suspension or discontinuance of the service or product.
You can use one valid and relevant voucher per order, while invalid voucher will be declined.
Please choose the right payment method convenient for you. We accept payments in several easy and convenient ways as follows. You agree to pay the product price shown at the time of checkout, delivery charge, tax (GST or VAT) and anything applicable. All payments are non-refundable except some conditions shown in Return and Refund Policy. You agree to pay for all collection costs, Lawyers’ fees, and court costs incurred in the collection of past due amounts.
(4) Product Size, Colour and Image
We will take every step to display the products as accurate as possible in its original colour, image, and size. However, slight variations may come to the product’s colour or image due to device’s display settings, technical issues, and differences in display. We can not guarantee that the physical product will look exactly same as the display image. If you want to return it, in this case Return and Replacement Policy will apply.
(5) Faulty Products
If you (a consumer) find a product, delivered to you, is faulty, defective, or mis-described, please inform us immediately about the issues and show us evidence, such as images of the defect. If it is really the defect of the manufacturer or supply chain, we can apply Return and Replacement Policy or Return and Refund Policy upon discussion with you. If it is the customer fault, no return or refund or replacement will occur. You can repair it by a third party with our approval, and we will refund the sum in your next purchase.
(6) Account and Billing Information
The customers or visitors agree to provide current, complete, and accurate account information for all purchases made at our store. You agree to always update your account and credit card information to process your order without hindrance.
(7) Shipping Policy
Your orders will be processed and dispatched within 3-5 business days excluding weekends and bank holidays from the day you placed the order. For detailed information, please read our Shipping Policy section.
(8) Return & Refund Policy
AnaGol Doctors Organics has the right to modify these Return & Refund policies. AnaGol Doctors Organics will update the modifications on our website, and it will be immediately effective upon posting.
Return Policy
(1) If you (customers) find the products have any damage, defect, incorrect size, or colour at the time of delivery, you must inform us immediately about the product via our e-mail or phone and then you will get a 30-day easy return policy, from the date you receive it.
(2) Customers must pay product return charge for 30 days return policy.
(3) If you change your mind about the product, we can exchange your product. If a customer does not like the product, size issue or colour issue happens, then the customer must pay extra delivery charge to exchange the product.
(4) Returned product must be unused, not damaged, worn, and dirty.
(5) Return your items in something non see-through, sealable & waterproof package.
(6) Select your preferred return option.
(7) We will send you an email once we receive your returned item.
Refund Policy
If we think your product is eligible for refund in accordance with our return policies, you can send us your product by your own method. The shipping fee will not be refunded along with the amount paid for your returned product. Once we have received your product (2-3 working days), and it has undergone a quality control (1-2 working days), then we will process your refund. The time required to complete a refund depends on the refund method.
(9) Cancellation of Order
Amendment and cancellations cannot be guaranteed once your order has been placed. However, if you call us within 15 minutes of placing your order, we will try our best to cancel the order before it is dispatched. Your order can not be cancelled after 15 minutes, when you can return unworn items within 28 days of delivery where above return policies apply. If you have entered the incorrect delivery address at checkout, you do not need to cancel your order. Just call use to provide your correct address ASAP and we will do our best to help.
(10) Discounts and allowances
We will deduct the discounts and allowances (Coupon code, Promo code, Gift card code, Adjustment code, Occasional offers, etc.) from the basic price of products or services. We will not refund the value of the discount coupon or gift card in the case of returns or exchanges for a successful order from our website. Users having multiple accounts under the same Cell Phone number, or email address cannot avail the discounts or offers more than once, as is the policy. Promotional SMS may only contain the main content of the offer, but terms and conditions are mentioned on the website. The customers agree that we deserve the right to change/revise/modify any Discount offers or Promotional Allowances without prior notice at any time. Customers cannot avail multiple discounts offers in a single order.
(11) Third Party Links
You may find some links of other websites on our website. Whenever you use these links to visit other websites, they may collect, store, and process your personal data for their interest. We let you know that we do not have any control over the other websites. Therefore, we are not responsible for the protection and privacy of your information which you provide these websites. We keep secured your information only at our website. Learn more about this by reading our Privacy Policy.
(12) Personal data Protection
You submit your personal and banking data and information while you visit or purchase a product from our website. Your data and information are stored and controlled by our Privacy Policy. Please visit our website to learn more about our Privacy Policy.
(13) Errors, inaccuracies or omissions
Mistakenly some typographical errors, inaccuracies or omissions may be found on our website or some services that may relate to product descriptions, pricing, promotions, offers, product shipping charges and availability. We hold the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, even after you have placed your order. We undertake no obligation to update, amend or clarify information on our or on any related website, including without limitation, pricing information, except as required by law.
(14) Prohibited Uses
We hold the right to terminate your use of our service for any prohibited uses of our website. Do not use our website or its contents for (a) any unlawful purpose or acts, (b) violating any national or international rules and laws, (c) harassing, abusing or defaming anybody or any organization, (d) collecting or tracking the personal information of others, (e) interfering with the security features of the service,
and (f) any types of fake orders.
(15) Limitation of Liability
We do not guarantee you an uninterrupted, timely, secure or error-free service. We inform you that we may suspend or cancel our service for a short period of time at any time, without prior notice to you, under different circumstances. We will not be liable for providing our services if any use of the product results in any injury, loss, or damage whether direct or indirect.
(16) Indemnification
As a user of the website and the services therein, you agree to indemnify, defend and hold AnaGol Doctors Organics harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, vendors, interns and employees, harmless from any claim or demand.
(17) Termination
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement with you at any time without notice and you will remain liable for all amounts due up to. These Terms of Service and any policies posted by us on this site constitutes the entire agreement and understanding between you and us and govern your use of the Service.
(18) Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted in accordance with the applicable laws governing eCommerce in Bangladesh. Any and all actionable legal claim or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.
(19) Changes to Terms and Conditions
We hold the right to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
(20) Contact Information
If you have any further queries or concerns or if you want to know more information about the Terms of Service or Terms and Conditions you can contact us. Any questions about the Terms of Service should be sent to us at hma201@yahoo.com.