Refund and Returns Policy

AnaGolDoctorsOrganicsbd.com has the right to modify these Return & Refund policies. AnaGol Doctors Organics will update the modifications on our website, and it will be immediately effective upon posting.

Return Policy

(1) If you (customers) find the products have any damage, defect, incorrect size or color at the time of delivery, you must inform us immediately about the product via our e-mail or phone and then you will get a 30 days easy return policy, from the date you receive it.

(2) Customers have to pay product return charge for 30 days return policy.

(3) If you change your mind about the product, we can exchange your product. If a customer does not like the product, size issue or color issue happens, then the customer have to pay extra delivery charge to exchange the product.

(4) Returned product must be unused, not damaged, worn and dirty.

(5) Return your items in something non see-through, sealable & waterproof package.

(6) Select your preferred return option.

(7) We will send you an email once we receive your returned item.

Cancellation of Order

Amendment and cancellations cannot be guaranteed, once your order has been placed. However, if you call us within 15 minutes of placing your order, we will try our best to cancel the order before it is dispatched. Your order can not be cancelled after 15 minutes, but you can return unworn items within 30 days of delivery, where above return policies apply. If you have entered the incorrect delivery address at checkout, you do not need to cancel your order. Just call use to provide your correct address ASAP and we will do our best to help.

Refund Policy

If we think your product is eligible for refund in accordance with our return policies, you can send us your product by your own method. The shipping fee will not be refunded along with the amount paid for your returned product. Once we have received your product (2-3 working days), and it has undergone a quality control (1-2 working days), then we will process your refund. The time required to complete a refund depends on the refund method.

Contact us at hma201@yahoo.com for questions related to returns and refunds.

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